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"The hotel itself is clean and has plenty of staff available to help when needed. However, the TV could be improved—either by upgrading to smart TVs or improving the signal quality. The outdoor restaurant also needs heating, and the food was average at best."

"everyone was very friendly and well trained. would stay again"

"Good staff"

"In center of city, all place within walking distance, close to airport "

"Room was clean and staff were courteous "

"Good amenities, but property needs a serious update."

"It’s an ok resort if you’re visiting for a day or so. This isn’t somewhere you’d spend a week or even 2 days. The staff are extremely polite, helpful and will go out of their way to make sure you’re taken care of. "

"good "

"Good place to stay but beds are extremely firm. Just be prepared."

"Was clean room, all staff were good and friendly. But location we did not like."

"Communication "

"Typically as expected inline with similar 3* hotels in Sylhet Town. Room with double bed was fine clean and reasonable but no natural light as windows blocked by wall/adjacent building. Bathroom needs an upgrade as poor quality. Be sure to insist on room with town view. Dining facilities fine and staff helpful over generous buffet breakfast (included) Roof terrace/pool disappointing and urgently needs an upgrade to look smart and attractive. Housekeeping staff very helpful and courteous. Overall...

"Clean, great location, and very friendly staff. Overall excellent for the price paid. Recommend and will stay again. "

"I had to book this because of issues at noor jahan hotel. Mustafa at the front desk was very welcoming and all my needs taken care by him. Highly recommend anyone looking for a place to stay. Place is clean and comfortable. "